This Legal Notice provides information about the operator of this website and important legal terms. It should be read with our Terms of Service, Privacy Policy, Cookie Policy, Shipping Policy, and Refund Policy.

Business identity

Nature of the website

This website is an online catalogue and information site. Product availability is confirmed through WhatsApp, Instagram, email, or other direct channels. Payments, when requested, are collected through third-party payment providers (such as Razorpay). Listing a product online does not guarantee stock.

Intellectual property

All content on this Site — including text, images, logos, product photography, and design — is owned by Futaaba Fashions or used with permission. You may not copy, reproduce, distribute, or create derivative works from Site content for commercial purposes without our prior written consent.

Product information

We aim to describe products accurately. Handloom textiles may vary slightly in colour, weave, and finish. Screen colours may differ from the physical product. Prices shown are indicative and may change; the amount confirmed before payment is the amount due.

Limitation of liability

To the fullest extent permitted by applicable law, Futaaba Fashions is not liable for indirect, incidental, or consequential losses arising from use of the Site or purchase of products, except where liability cannot be excluded under Indian consumer protection law. Nothing in this notice limits your statutory rights as a consumer.

Third-party services

Links to WhatsApp, Instagram, Razorpay, form providers, or other third parties are provided for convenience. Those services have their own terms and privacy practices. We are not responsible for their content or security beyond our reasonable control.

Governing law

These legal terms and use of the Site are governed by the laws of India. Subject to mandatory consumer protections, courts in Jaipur, Rajasthan shall have jurisdiction over disputes arising from this Site, unless applicable law requires otherwise.

Customer care & grievance redressal

For order help, shipping questions, returns, or other concerns, reach our customer care team:

Grievance Officer

  • Name: Shelly Bansal
  • Designation: Founder & Grievance Officer
  • Email: shop@futaaba.com (subject: “Grievance”)
  • Phone: +91 89556 32853
  • WhatsApp: +91 97991 83333
  • Address: B-110, Balaji Marg, Hanuman Nagar, Jaipur, Rajasthan 302021, India

We aim to acknowledge grievances within 48 hours of receipt and to resolve them within one month. If you are not satisfied with the resolution, you may pursue remedies available under applicable Indian consumer protection law.

Contact for legal notices

For legal or compliance notices, email shop@futaaba.com with the subject line “Legal notice”, or write to the business address above.

This page is provided for general transparency and compliance. It is not a substitute for personalised legal advice.